We purchased one at IWF 2014 and had it installed almost a year ago. We were completely "green" never having operated anything like this before and still find ourselves learning new things all the time. I'm happy to answer questions if I can.
I've had both a Series 1 (2011) and upgraded to a Series 2 in 2014 and have found them to be very solid, reliable, well-designed machines. The guys at NEWCNC provide consistent support and are a pleasure to work with. I don't think there is a better machine from a more responsive company in the price range.
I outgrew the 5' x 10' fairly quickly, and had them build me a larger custom machine. As I'd suggest to anyone making a machine purchase, consider well before you make the penny-wise decision to get something too small or otherwise minimally qualified to do the work you need to do with it - you'll find you'll outgrow it quickly as you discover the potential of these machines. Doing one's homework is a must - be sure the table size, gantry clearance, spindle size, vacuum, etc. will meet your needs. NEWCNC, in my view, has done a good job building versatility into their products, and are also happy to tailor machines to the needs of the buyer. They can give you good advice about machine configuration, but I would consult a variety of sources to be sure you get unbiased opinions.
Thanks for the input, seems like a good machine from the research I've been doing, we are a small custom cabinet shop looking to cut mainly sheet goods for starters, I'm sure as time went we would learn to use it for other applications as well. Like you Stewart we are green to the CNC world, and a little daunting to change the way we've been doing things but seems like the logical step forwards
We have been very pleased with the machine and service as well. So far, we've only had two or three hiccups with the machine itself but easily and quickly rectified over the phone. Most of our issues have been with programming. We had switched to CV 9 right before placing the machine - that was a mistake as it was a very buggy version. The other issue we had, funny as it may sound, was how to move around the machine - that is, getting material on and off efficiently and dealing with the scrap. I heard about shops who were up and running in just a couple of months later and I envied them - that definitely was not us. I think we were on the slower end of things so much so that 7 months later, I was still questioning my sanity. Long about October, we became completely buried in work and I literally told my brother, this is the test - if we can make it through this pile by Christmas, then all of the difficulties we have gone through will have been worth it. By Christmas, I was finally smiling - what would have taken 4 or 5 guys before only took two. It is disruptive technology as we found out and lots of faith at first but it is definitely paying off. So, my encouragement is take the plunge - and I do not say that lightly!
Right now, we are just breaking down sheet goods and pre-drilling for all the hardware holes. When we get a little further along, I look forward to getting into the 3D realm and custom moldings and wall panels. I'm realizing though that I will need a different program for this - so, the research begins!
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