Aspan support question
12/30/15
Does anyone know if there is anybody in the US that supports aspan since S C M is no longer supporting it? Contacting the company in Italy seems fruitless.
12/30/15 #2: Aspan support question ...
SCM still supports Aspan. Call in and ask for the software department. If they need to connect remotely to your pc and do any work, they require a $480.00 annual fee.
12/30/15 #3: Aspan support question ...
I went down the Aspan road about 12-13 years ago. Tech support was in Italy and definitely not in my time zone. I switched to Alphacam and never looked back. For anyone looking at an SCM, I suggest opting with Alphacam if given the chance.
12/31/15 #4: Aspan support question ...
I did call scam and was told by the tech that they didn't support aspan anymore. He gave me the email address for Italy and after emailing them twice and waiting 2 weeks for an answer, I have given up on their support. I can't seem to import anything from auto ad anymore. I just get an error "sup.exe not working". I have no idea what it means or how to fix it. I guess the solution is spend more money and get alphacam and try to learn their software, but I wonder how long they will support it before another software comes along to take its place.
12/31/15 #5: Aspan support question ...
I've been using Alphacam since 2002, so I don't think they are going anywhere. They write code to every major and most minor controls. Software companies get bought and sold all the time, so I guess nothing lasts forever. Aspan, however is a very minor player in the U.S. Only sold by SCM to my knowledge.