Listing #461996 Listed on: 03/13
|Listing Type:||Offering Employment|
|Company:||Tharp Cabinet Company|
The Program Manager actively manages the requirements of an assigned Builder program for all Tharp internal operational requirements and efficiencies.
The Tharp internal requirements include a wide array of actionable effort and the functional job requirements include the following as required and necessary for the execution of a product and/or service order through our manufacturing facility.
Outstanding interpersonal and communication skills.
Participation with a Tharp Sales rep for customer development and relationships.
Customer interface and management
Builder Program Scheduling administration and requirements communication
Builder Program Pricing administration and requirements communication
Concept and Final design and drawing development
Price Estimate development
File creation and management as it pertains to builder programs and job creation.
Assist and coordinate all Service and Warranty requirements through appropriate internal resources.
On site field measurements.
Other duties as may be assigned by President or Manager.
Working relationships: The job will consist of daily communication requirements with a wide variety of people, including but not limited to; Tharp personnel including upper managers, A/R and A/P, Manufacturing personnel, Service staff, Delivery staff, Installation Staff, Contractors/Builder executives, Contractor/Builder Site personnel and will require professionalism and business acumen.
Anticipated work schedule: Monday through Friday 8:00 am 5:00 pm. There will be occasional Overtime as may be required to complete work requirements as well as 9:00 am to 1:00 pm Saturday Showroom staffing (approximately 2-3 days quarterly).
Equipment: Usual office equipment as supplied by Company Car, phone, computer, fax, copier, vehicle, etc., will be used on a daily basis.
Physical Activities and Safety:
10% standing, 20% walking, 70% sitting - Must strictly adhere to company safety policy, including, wearing safety equipment (glasses, hardhat, etc.) where and when required. Driving and travel in a shared company vehicle is required.
Knowledge, Skills, Abilities:
Proficient computer skills including MSOffice, outlook.
Ability to learn and use new and proprietary Software solutions.
Excellent customer service skills.
Excellent communication skills.
A proficiency in project/program management.
Display the ability to manage several activities at once and make decisions as circumstances change.
Must work well in a team environment and have the ability to work with others.
Excellent organizational, planning and scheduling skills.
Ability to read and interpret documents.
Field construction measuring experience.
Ability to develop conceptual drawings and design.
Excellent problem solving skills.
Capable of multi-tasking to deadline and completion.
Ability to successfully maintain relationships intellectually as well as technologically.
Ownership (The buck stops here mentality)
Service (Dedication to your coworkers to supply their needs while holding them accountable)
Integrity (Do what you promise)
Teamwork (Respect all teammates. Treat all professionally. Win as a team)
Ability to execute (Get the job done regardless of the obstacles)
Preferred, but not required-
o Experience in cabinet design, manufacturing, engineering and production.
o Experience in/with Cabinet Vision.
o A background in working with Construction documents including Plans, specifications and contracts.
Education or Formal Training:
High School diploma required, bachelors degree strongly preferred or applicable work experience that is specifically applicable
Previous project or program management and/or customer service experience and proven track record showing excellent customer service and organizational skills are required