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Software for cabinet grade description2/27
We would like to develop a grade level for residential cabinet construction. We are thinking along the lines of:
We want to specify what customers will receive at the level they choose to specify.
That let them know what to expect from us for at their chosen price point and hopefully eliminate free upgrades for us.
We would like to furnish them a spec sheet with an appliance and finish schedule for them to complete and sign.
I'm old school and not particularly computer savvy, and I was hoping for something that will let me fill in the blanks.
Thanks for any advice that may be offered.
Sounds like a simple text document will do the trick if you want to stay easy. You might also refer to the AWS standards for some of your content as they differentiate between Economy, Custom, and Premium standards.
Is your crew nimble enough to work on three standards of quality?
You might want to nibble your way into this.
Having three sets of options is way more complex than two. With two it is a lot easier to get a well-informed, unambiguous answer.
If you ask "which one do you like better?" it's easy to get an answer. If you ask "which of these options do you like best?" the answer will take a lot more consideration. Now there are a matrix of options to select from.
You will find yourself spending more time educating customers about nuance therefore there are a lot more places for this train to fall off the track, either in comprehension or interpretation. These nuances need to be interpreted accurately by your crew as well.
If you want to test this theory go to quality shoe store and watch those salespeople work. They have hundreds of options to select from but at any given time the salesperson has just two pair of shoes in front of you. The first question they will ask is "Which one do you like best?" After you say "I like THAT one" they will follow up with "Would you like to buy THAT one".
Your mileage, of course, may vary.