|
|
Ownership of Custom Moulder KnivesQuestion
Forum Responses
From contributor M: You are charging the customer the "service" of matching or producing a new moulding, not charging them for a "knife". It is how you sell it. When a customer asks if he/she keep the knife a quick "no" and I usually follow it up with "besides they are specific to our machine". That usually ends it there. From contributor H: The knives are yours. What’s the client going to do with them - run them in his moulder or take them to another shop? I always include the cost of the knives in the first order. I tell my clients that future orders of the same profile will be at a lower cost because of repeat business. From contributor D: I have run into this and this is how I handle it. If the knives are paid for with my checkbook then they are mine. I explain to the customer that if they want the knives they should find a place to buy them from and also be responsible for sharpening them if they should ever want more stock made. I like to think that my contacts are my intellectual property and are worth something. From contributor R: Although everything is negotiable, it is customary and common practice to charge a knife grinding fee for a custom profile with the knives remaining the property of the manufacturer. From contributor C: Depending on the size of profile knife just do as I do. Tell the customer yes I can match the profile but I do have a set-up fee that we charge. That way all he/she knows is your going to do the job for set-up plus material and labor. Figure the knives in on set-up and that takes care of them wanting knives because you never told them you did not have the knives in the first place. If they need additional footage, as a repeat customer I will only charge half price of set-up. All others wanting the same profile get charged the original set-up then half price if additional footage is needed.
Would you like to add information to this article? Interested in writing or submitting an article? Have a question about this article? Have you reviewed the related Knowledge Base areas below?
|
|
|
||||
| Home » Knowledge Base » Knowledge Base Article | Login | |||