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staff transition from shop floor to office detailer3/22
Have one of my staff transitioning from shop floor to detailing on the computer. Currently on a trial of moving positions. Up to this point I have been the detailer, like most business owners, through blood, sweat, tears and some very late nights I'm damn good at it, my documentation is good and the jobs hit the factory floor ready to go with minimaliam ambiquity.
The transition has been painful, I'm not sure if it's just not working or if the training and learning curve if just very difficult at the start.
Being a smaller shop he is currently spending about 70% time on computer and rest on shop floor.
I have been writing up a contract for his new position and I think I'm learning more than him! what an eye opener.
I am trying to be very specific with KPI's and job description to bring it home that this is different to a factory position where I tell you what to do and you just do that, he needs to be self managed, If he needs to hustle or stay back to ensure work is ready for the factory floor he has to deal with that not wait for me to tell him to do that.
These are the things I want to put in the contract to deal with this.
-My guys have a rostered day off first Monday of every month. I want to eliminate this from his contract so he has a chance to catch up on work if he falls behind. I would put a clause in that he can take an annual leave day on the same day if he is ahead of factory schedule.
- Considering a time in lieu setup so that if he needs to work back one day to have a job ready he can take that time off at a later date when it suits the schedule.
- Whilst he has prior designing skills his computer skills are very average and impeding the speed at which he learns the design software. i.e ctrl + shift for copy ect ect.
just as a side note: I am telling him this in person as well. I just want it written down very clearly for something to reference later and further bring the point home.
Any feedback or notes on past experience with this situation would be much appreciated.
Not sure if this arrangement is going to work but it really seemed good to get him off the factory floor, great worker but tends to get on everyones nerves so I saw him as a good solo operator and thought this position would suit that well.
Thanks in advance for any advice
Wish you luck. My success rate has been less than 50%. I had a smart guy in the shop and we needed another person in the office. He said he'd like to do it. A month into it he hated working on a computer and wanted to go back to the shop. The grass isn't always greener!
You think one day a month will get him caught up? Did you tell him about that at the start of the transition? If he's not a whiz on the computer, I'm betting he wants to go back to the shop.
He needs to either take an online course or a local course on windows basics.
I don't think it is realistic during training to expect him to have a lot of retainage if he learns and works and then needs to work in the shop.
I suggest you start a gradual training plan of 2-3 hours a day with learning the goal, not output, maybe he can come in earlier and agree to no OT over 8 during training.
I think less than 2-6 months of working at the job 8 hours a day to get up to speed is not a reasonable goal. the more subjects he needs to learn the longer the curve will be.
I would have an outline something like
Learn windows basics, keyboard and mouse shortcuts.
Learn the software you are using, maybe send him to be trained or have someone else train him.
Learn how you use the software, tip and tricks and ways you solve issues.
Develop a check work system. If he preps something you review it. Its hard to find your own mistakes especially when you are new. A second set of eyes always helps.
This transition will add significant value to your company once you have someone that can do this portion of your job.
Its an investment on your part of both time and money for a long term goal.
It is easier to teach a woodworker cad than to teach a cad jockey woodworking.
Both are next to impossible for a small shop.
I have also subbed out the drawings.
Most shops use Cabinet Vision. You may have more success if you switch to it (I don't use it). Because there are more guys available that know how to use it and it forces you to standardize.
If you have to do custom like Larry try and standardize as much as possible. As if...
What software are you using?