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Felder Format CNC5/22
Looking for feedback from owners of Felder equipment, more specifically but not limited to their CNC machines. Are there any of you out there that would like to share your thoughts?
Your post while probably Well meaning can also give the appearance of a salesman looking to boost a product. for me with a generic any machine question the response Pete gave is valid.
the best reference you will ever get is to go visit multiple shops with the machines in use in somewhat varying work modes.. Those owners are who you will need if something goes wrong far more than many Equipment company techs can provide.. and at a LOT Less Money !!
Go see the machines in shops working !!
James, what are you the moderator?
Pete gave the very exact type of feedback I was looking for.
I'm guessing if it would have been positive feedback you would not have deleted his message and my follow up.
FYI, I am not a salesman I am an equipment owner and buyer seeking helpful information from personal experiences. Most people don't have time to visit multiple shops seeking equipment experience advice and most shops do not entertain that type of visit unless it is arranged by a salesman that already knows his happy customer.
Lastly, Pete's experience was a service problem with the manufacturer. How is visiting multiple shops going to fix a down machine? Is that a way to waste time while you wait for answers and parts from overseas?
No I am not a moderator, Just a Cab guy working stiff.. Woodweb makes those descisions Not Me .. What i gave you was actual experience. Visiting shops before purchase will get one unbiased direct info from Owners, advertising based forums have some constraints that have to be taken into account when reserching. if this experience does not serve you then hopefully for the guy reading this will !
Jim McGrew Member Woodweb since 1996
Jim's advice is sound. Getting honest input about specific machinery and post sale experiences of customers takes a little luck, a lot of research and potentially a good amount of travel. Even then, sometimes the only way to find out if a company values their relationships with shops is through trial and error. The companies that aren't interested in keeping my business get the ax. I take the short term loss, they lose a lifetime customer.
My experience is like your's in trying to get pods. Takes way too long to get parts. Their tools are good and I haven't needed many parts but when I do it is a problem. We needed electrical parts for our slider and it was down for about 6 weeks. We have a cnc so we got along without the slider but it was still a pain.