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Error message on Busellato Genesis4/6
We have a Busellato Jet3 machine that runs on the Genesis program. We are getting the following error message:
Does anyone know what this is, and/or what may be causing it?
A few questions for you... Does the machine run Genesis or Genesis Evolution? Does the error occur as soon as you hit execute at the machine? Or when you save and optimize the program in the editor?
Thanks for your feedback. We are running Genesis Evolution.
Here is the situation:
Busellato Tech support told us it may be a bad CMOS battery, and gave us instructions on how to setup the IRQs. We changed the battery and went through the instructions to setup the IRQs.
I don’t know if it matters or not, but we did have a computer problem about a month or two ago and it turned out to be a bad video interface slot. A local technician moved the card to a different slot on the computer and the problem was solved.
I am wondering if this is still a computer hardware issue. Is it possible to move the interface cards to another computer and load the machine’s programs on it.
Any help would be appreciated.
It seems the problem isn't related to the program. It could be related to the card swap or could be a number of other issues. You will need to contact technical service again.