Description
Pay: $14.00 Per Hour
The SOP Intern will support our Texas operations team in developing and documenting Standard Operating Procedures (SOPs) across cabinets and doors departments. This internship is an excellent opportunity to gain hands-on experience in process documentation, operational strategy, and organizational effectiveness.
Frontier Door and Cabinet is a premier provider of interior and exterior door products and high-quality cabinets for the commercial construction industry. With over 25 years of experience, we are the leader in commercial and multi-family residential doors, cabinets, and hardware. Our commitment to excellence, transparency, integrity, and respect guides everything we do. We offer a supportive work environment where personal growth and continuous improvement are encouraged. Join us in our mission to deliver top-notch products and customer service from concept to completion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaborate with team leads and subject matter experts to understand current workflows and processes.
Draft clear, concise, and user-friendly SOP documents.
Conduct interviews or shadow staff to gather insights on operational tasks.
Organize SOPs in a standardized format for consistency across departments.
Assist in reviewing and updating existing SOPs to reflect current practices.
Ensure all documentation aligns with company standards and compliance requirements.
Help implement SOP tracking and version control systems.
Present draft SOPs for feedback and incorporate revisions.
Other duties as assigned.
Ability to work schedule as assigned.
Education and experience
Ability to effectively communicate with people at all levels and from various backgrounds.
Currently pursuing a degree in Business Administration, Operations Management, Technical Writing, Industrial Engineering, Construction Management or a related field.
Strong written and verbal communication skills.
Detail-oriented with excellent organizational and research abilities.
Proficient in Microsoft Office.
Ability to work independently and manage multiple tasks effectively.
SKILLS AND ABILITIES
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Ability to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Proficient on MS Office/Office 365.
Excellent customer service skills. Strong interpersonal skills.
Bilingual (English/Spanish) required.
Professional appearance and demeanor.
Regular and consistent attendance.
QUALIFICATION REQUIREMENTS
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting approximately 8-10 hours, 5 days a week, depending on business need. May be required to work 6 days a week depending on business need.
Fine motor abilities are needed to handle or feel objects, tools, or controls.
Specific vision abilities might be required by this job that include close vision, particularly reading that may be very fine print.
Regular twisting, bending, squatting, pushing, pivoting, and moving or lifting 10-15 pounds.
Employees will occasionally lift and/or move 10-25 pounds while occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAFETY EQUIPMENT
Frontier Door and Cabinet’s Safety Program and all established safety rules must be followed, and equipment used where required. This will include safety glasses, safety shoes, and hearing protection (when needed) while on the production floor.
