From experience, we learn to look for red flags when we first meet potential customers. One alarm for me is when someone says "give me a good price, and if you do a good job I have lots of work I can give you". If the person has so much work, who is he using now? I've never received a second job from anyone who has told me this at the start.
Another red flag I’ve encountered is when a customer says "it does not have to be that great a job, just give me a good price". Every time I have fallen for that line, the customer turns out to be really picky all the way till I am trying to get that last check. Does anyone else have some "red flags" you would want to share?
(Business and Management Forum)
From contributor S:
I had an independent molding salesman walk in needing a specific 7 1/4" custom crown molding run. This salesman came to me needing 48 lineal feet to finish a job. This was from 8/4 material, so I gave him a price and I didn't charge him a knife grinding fee since I had a knife. He was irate when I charged him $5.50 per lineal foot for the material, and was really mad when I charged him a $125 for the setup. He went on to tell me how much business he could have given me. It would have cost him $350 just to have the knives ground anywhere else. He literally left my shop cussing me like a sailor. The red flag in this case was definitely the salesman’s attitude.
This was also one of those customers that stands behind you and watches every move when you’re working too. Then, after I thought I had done everything to appease her, she wanted me to deduct money from her bill because the job ran longer than I had told her.
The cabinets have now been sitting on the site for 2 weeks and I'm still waiting for my check. Of course, I'm waiting for him to get ready for me to install them. Meanwhile, I've paid for materials and payroll on the job. I'm tired of getting in a hurry for anybody, because they always end up making you wait on them after they tell you what kind of hurry they are in.