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What comes around goes around

2/4/15       
Harold

Website: http://morantzcabinets.com

We sometimes bemoan the time we spend with a prospective client and wonder if we should be careful with our time and weed out only those we perceive to be the best clients. I was once installing some wenge veneer lockers in a new high riise condo on the ocean in Miami beach and really liked the style of the building. As my guys were working I asked the concierge if he could show me a one bedroom unit. There were still many unsold at that time. He snubbed his nose at me and told me I couldn't afford it. I live in a condo now in Fort Lauderdale on the beach with many more amenities than this new building had, but my daughter lived a block from this new building and I could easily afford to buy it. Needless to say I bought elsewhere.
Here is an email I received today which shows how a little effort and time can be an asset in the end. Although I did not do the kitchen because they found termites in the building that are up this young lady's budget, she did post great reviews on 3 sites that I know will turn into future jobs. Harold(Tzvi).


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2/5/15       #2: What comes around goes around ...
Rich Kuban Member

Congrats Harold! Nice she admitted she made a choice she ultimately regretted, and compensated you in some way.

I would ask her if she would be willing to share her experience occasionally with future prospects on the fence considering making the same decision. Certainly I would carry this letter to show future prospects leaning the same way.

Ultimately, we need to evaluate our prospects as to best fit and likelihood to purchase to maximize our resources. Sometimes the results are not what we anticipate. If nothing else, the balance in the universe ultimately rewards those who pursue positive efforts.

2/5/15       #3: What comes around goes around ...
Michael Bugenske

Website: http://customwoodworkandcabinetry

I had a similar incident with a kitchen that I lost due to budget.
I did receive 4 kitchens from his friends and co workers.
he reccommended my company because of the poor quality ,bad fit and finish and service he received from the cabinet shop he hired. He told others that if he had to do remodel over that he would have contracted with my company

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