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Quickbooks Online Payroll?5/14/15
Long story, but I have been forced into converting my QuickBooks Windows to QuickBooks Mac. The Mac version apparently only allows for use of QucikBooks Online Payroll. I started to sign up for this, but they are requiring me to enter all the payroll data for every employee, from the start of the year. Manually!
I was 4 hours into it last night when one of the last pages told me things did not add up, and that I had to go back and find the error!!! Again, this is all manual - like 1954 or such!
All the other company info moved over to the Mac with no problem, but there is no real payroll section in QB for Mac.
The help folks are all 30 minute waits or more, and then they have to ask someone else. Sales folks are right there, but will not go near addressing real questions.
My question - has anyone experienced this, and have you found a way around it?
The best way to do payroll in Quickbooks on a Mac is to install Parallels Desktop and use a Windows version of Quickbooks. Or install it in a cloud host and access from your Mac. Intuit is very deceptive about payroll in a Mac version.
Can't seem to do that. I was running Windows XP on a Mac with QB Windows and all was fine. Then QB forced me to upgrade to their 2015 version, but XP had to go since the QB2015 would not work with it. Tried to install Windows 7, but the 64 bit thing (32 bit not available anymore....) would not work, so I was forced over to QB Mac and left an old, unused XP on the Windows side. All thru Bootcamp by the way - no experience with Parallels.
This is working, but I am dreading Quick Books Online Payroll. It took 6 hours of phone support to try to get it set up. Turns out no one there knows how to edit an employee's tax settings. I finally had to dump all the manual entry of payroll data and employee data - twice - to get it to work.
It is hard to believe that the Windows payroll data cannot be converted to Mac files, or Online Payroll files, and imported. I could never get them to admit it - tried many times. They would only apologize and promise to help me set it up. But they were incapable of that.
If I remember right, we just sent QBP our payroll reports and they did the entry. We went from Paychex to QB and it was pretty painless.
Sorry to hear about this Dave. My wife trained to be a QB Pro Advisor. We have a friend in CA that makes a good living as one. Through the experience and training the last 3 years, it became pretty clear, Intuit is focused on moving people to QB Online and will steer them away from Desktop. I interpret their actions to mean they want everyone on a monthly subscription model, although publicly they are adamant they will always have QB desktop. They also will force you to upgrade every 3 years to urge you to go to the online subscription model. And they will require the latest OS to upgrade. All their development efforts are for the QBO product. As a result my wife has abandoned that career choice.
We did run Windows QB on Windows 7 with Parallels. I remember the change from XP to 7 was pretty horrendous. I am disappointed with Apple's efforts for Macs (no 17" laptop) and OS X (have not gone to Yosemite yet), so after 30 years a Mac user I may find myself using Windows 10 on a 17" Wintel laptop. Apple and Intuit seem to have the same attitude to Mac users.
We did do payroll in QB for Mac for awhile. We did it by setting up spreadsheets for employees to do the calculations, and then just entered the amounts into the various accounts through journal entries. If you have few employees, it is much cheaper. We only had ourselves as employees and did payroll biweekly with the same amounts so it was not too bad. We then did quarterlies and sent the info to the accountant to verify and adjust.
Sorry not to be of more help, but Intuit puts you in a tough spot.