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Salice Hinges

2/4/16       
John McGinnis Member

Website: http://www.TGCabinets.com

Has anyone experienced an issue with Salice soft close hinges (I use the 100 series) where they won't close entirely? I have been using Salice for years now and really like the product but over the last few months I have noticed more and more of this. I have also been getting calls from customers whose doors won't close.

I've tried drilling my 35mm holes deeper and this doesn't seem to help. Any advice would be greatly appreciated.

2/4/16       #2: Salice Hinges ...
Mike Fuson

I'm not sure of the series I use, just that they are Salice soft close, 2 piece, and 1/2" overlay. I've been using them for a couple years and I've not had any that just wouldn't close but what I have found is that when they are new they take forever to close. Over time they loosen up and close fine. Maybe Dennis Bean will chime in here and give you some help.

2/5/16       #3: Salice Hinges ...
Dennis Bean  Member

Website: http://www.saliceamerica.com

Hello John,

It is difficult for me to comment without more details. I have however contacted your local Salice territory manager in California. He will contact you soon to discuss this. By the way, thank you for choosing Salice products.

Regards,

Dennis Bean
Salice America

2/5/16       #4: Salice Hinges ...
Bob

I have been using Salice hinges for years. I found that the weight of the door has a lot to do with the operation of the soft-close hinges. On most small doors I will use one soft-close hinge and one regular hinge. On large doors that require 3 hinges, I will put soft-close at top & bottom and regular in the middle.
I have also noticed that the temperature of the area affects how easily the doors close. In cold weather, I will take the hinges inside my heated shop the night before I am going to use them.

2/5/16       #5: Salice Hinges ...
Rich Kuban  Member

Website: closetexperts.com

I too have been using the Salice soft close for years. I would also do half soft close and half self close to save a few bucks. I did my own kitchen 2 years ago that way. After about a year and a half, it seemed the soft close function was no longer working. I switched all the self close out to soft close and they are working right. My suggestion is not to use half and half unless the weight of the door is low.

Two other points. One, Salice offers a depth gauge to determine if you are drilling deep enough. For those not aware, the soft close do require the hole to be deeper than self close. If not deep enough, the hinges bind and do not close properly.

Two, the hinges usually are shipped in the open state in the box. I found on Accuride soft close drawer slides if the slides were separated as box and cabinet members, the soft close would have an open memory and would take some time to change the memory to closed once the members were reattached and put in the closed position. I wonder if the Salice hinges may have the same memory characteristic, especially in colder temperatures.

2/5/16       #6: Salice Hinges ...
Shaun

Weight of the door has alot to do with it. I never had any trouble with raised panel doors but smaller flat panel doors frequently have this issue. Opening and closing the doors to "exercise" the soft close hinges helps. I don't think it's just a Salice soft close hinge problem they all seem to do it.

2/5/16       #7: Salice Hinges ...
John McGinnis Member

Website: http://www.TGCabinets.com

I have to give a big thumbs up to Salice here. I called the rep from my hardware distributor and 20 minutes later both he and the Salice rep were at my shop. It turns out that while door weight, and temperature are important factors with all soft close hinges, Salice did a production run where they increased the "soft closing resistance". They have since switched back and it seems that most of my hinges are from that batch. My rep is going to head out to a job site with me next week to look more closely at the issue. What other company does this?Every company that manufactures has a hiccup every now and again but as it is, right now I'm pretty impressed with Salice.

2/5/16       #8: Salice Hinges ...
Dennis Bean  Member

Website: http://www.saliceamerica.com

Thank you, John. Salice continually strives to improve all of our products. If you get to the IWF fair in Atlanta in August, please stop by to say hello.

2/5/16       #9: Salice Hinges ...
Bob

I am not exactly sure how long I have been using Salice hinges but I will not be changing any time soon. My hardware rep had been trying to get me to change to Salice from another brand but I was stubborn. Then one day, he and a Salice rep came to my shop and went over the different benefits of their hinges. The Salice rep gave me about 10 pair of hinges and told me to try them. Best move I have made in my 28 years of business.

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