CNC

You are not logged in. [ Login ] Why log in
(NOTE: Login is not required to post)

cncfactory

7/20/15       
JOHN Member

Website: http://arkansaswooddoors.com

Has anyone purchased a machine from CNCFactory, model: Sidewinder XP? Looking for references on this company & their 2 models of CNC routers. Would like to phone owner of this machine to discuss experience with machine & company.

7/22/15       #2: cncfactory ...
Brian

Just read the specs on the SidewinderXP. Might be pretty good then might not. what jumps out at me first is the weight, didn't see the size of the table but for reference our CabMaxx 5x12 weight is right at 22,000lbs and our Excell is about the same. Over the last 20 years I have found that the lighter machines deform or twist when cutting at higher chip loads, but this one might be different.
Find out all you can about the controller, my first choice is anything made by Fanuc, never had a Fanuc controller go bad and they work fantastic. I have been around a few that were software loaded onto a PC, those were hobby machines at best, then there are those that are made up from a rack full of cards, better but not a Fanuc. I guess it depends on your pocket, how much capacity you need and how much you are going to depend on it. You really need vacuum clamping to and I see that is not standard,should be. If it were me? Nope I's pass.

7/23/15       #3: cncfactory ...
james mcgrew Member

I was waiting to see if a response would come,, you are doing the right thing by using your due diligence to find other owners, not sure how you will do that with out a list from the salesman unless there is a forum for them. if you get a list make sure it has 5 + names and call them to decide which to visit and definitely go visit. no matter what machine you buy another Owner will be your best friend in a pinch... The comment about deforming and twisting is a new one on me as If this were a problem with literally tens of thousands of mid and smaller machines in the market We would be seeing and hearing this daily. he is right his machine is HEAVY and $$$$$ believe me it has a reason I have seen the Anderson machines and they have few flies on them, I have two smaller machines now 4-5 years old and they are cutting 45-60 sheets a day each ( our desired capacity) without fail. Pretty sure by now you know who makes the machines you are asking about yet if a US company specs them and the Support (Paramount) is there then the level of success is elevated. GO SEE THEM IN SHOPS !!

7/23/15       #4: cncfactory ...
Brian

I didn't mean for it to sound like smaller machines cannot do the job, they can. Just that I have found that sometimes some of them cannot produce as smooth of a cut or offset the onion skin passes when running at higher feed rates. I started years ago running a big old battleship, dead accurate but a little slow, tried a smaller less hefty machine and could not get the same quality of cut not matter what feed/speed or tool was used. Finally went back to the big machines and the cut quality returned. I am sure that all machines have improved over the years. I am also sure that you will make many good parts with what ever machine you choose. Forget the machine look for dealer support.

8/14/20       #6: cncfactory ...
CutWoodCNC Member

We bought their big Python XPR.

First off, like the person above me. I don't think a manual exists. I've asked countless times.

It has not been 100% perfectly running since we bought it. There is always some sort of small issue going on, if not a bigger issue.

They're talk a good talk in the beginning, and the price is enticing. But you get what you pay for in this instance.

We thought being somewhat local would help. I can't imagine the disaster people experience when located farther away

8/14/20       #7: cncfactory ...
Brianna Member

Website: https://www.cncfactory.com/

Hello, this is Brianna with CNC Factory Customer Service Team. I have looked into our customer database and CutWoodCNC is unfortunately not listed. If you have specific questions or needs with our Python XPR, I would be more than happy to discuss in further detail through email or phone and provide a Tech to assist you. We service all of our machines both remotely and onsite if needed. Along with onsite installation with our tech team, each machine comes equipped with two working manuals- one in the controller for easy access and a physical copy. Feel free to email me with any other concerns you may have. We appreciate the feedback.

Brianna

brianna@cncfactory.com

714-581-5999

7/30/21       #8: cncfactory ...
Jacob McGree

Got the Python in 2020 and so far my only complaint was the delivery time (got it in 12 weeks instead of the advertised 8 weeks). I did get a manual with the machine and Mario trained me for 2 days which was all I needed. So far when I have an error code, I call it in and they get resolved via Teamviewer within the day. The technician Josh even picks up on weekends. It's just been a couple of months but I've no regrets so far. Not like my friends who got a Laguna, Shopsabre or thermwood.

7/30/21       #9: cncfactory ...
james e mcgrew  Member

Website: mcgrewwoodwork.com

Briana, Tell Josh to call Jim McGrew, The number i had from a few years ago has changed. He will know me thanks

  • Post a Response to this thread
  • notify me of responses to this topic
  • To receive email notification of additions to this forum thread,
    enter your name and email address, and then click the
    "Keep Me Posted" button below.

    Please Note: If you have posted a message or response,
    do not submit this request ... you are already signed up
    to receive notification!

    Your Name:
    E-Mail Address:
    Enter the correct numbers into the field below:
     

    Date of your Birth:



    Return to top of page

    Buy & Sell Exchanges | Forums | Galleries | Site Map

    FORUM GUIDELINES: Please review the guidelines below before posting at WOODWEB's Interactive Message Boards (return to top)

  • WOODWEB is a professional industrial woodworking site. Hobbyist and homeowner woodworking questions are inappropriate.
  • Messages should be kept reasonably short and on topic, relating to the focus of the forum. Responses should relate to the original question.
  • A valid email return address must be included with each message.
  • Advertising is inappropriate. The only exceptions are the Classified Ads Exchange, Machinery Exchange, Lumber Exchange, and Job Opportunities and Services Exchange. When posting listings in these areas, review the posting instructions carefully.
  • Subject lines may be edited for length and clarity.
  • "Cross posting" is not permitted. Choose the best forum for your question, and post your question at one forum only.
  • Messages requesting private responses will be removed - Forums are designed to provide information and assistance for all of our visitors. Private response requests are appropriate at WOODWEB's Exchanges and Job Opportunities and Services.
  • Messages that accuse businesses or individuals of alleged negative actions or behavior are inappropriate since WOODWEB is unable to verify or substantiate the claims.
  • Posts with the intent of soliciting answers to surveys are not appropriate. Contact WOODWEB for more information on initiating a survey.
  • Excessive forum participation by an individual upsets the balance of a healthy forum atmosphere. Individuals who excessively post responses containing marginal content will be considered repeat forum abusers.
  • Responses that initiate or support inappropriate and off-topic discussion of general politics detract from the professional woodworking focus of WOODWEB, and will be removed.
  • Participants are encouraged to use their real name when posting. Intentionally using another persons name is prohibited, and posts of this nature will be removed at WOODWEB's discretion.
  • Comments, questions, or criticisms regarding Forum policies should be directed to WOODWEB's Systems Administrator
    (return to top).

    Carefully review your message before clicking on the "Send Message" button - you will not be able to revise the message once it has been sent.

    You will be notified of responses to the message(s) you posted via email. Be sure to enter your email address correctly.

    WOODWEB's forums are a highly regarded resource for professional woodworkers. Messages and responses that are crafted in a professional and civil manner strengthen this resource. Messages that do not reflect a professional tone reduce the value of our forums.

    Messages are inappropriate when their content: is deemed libelous in nature or is based on rumor, fails to meet basic standards of decorum, contains blatant advertising or inappropriate emphasis on self promotion (return to top).

    Libel:   Posts which defame an individual or organization, or employ a tone which can be viewed as malicious in nature. Words, pictures, or cartoons which expose a person or organization to public hatred, shame, disgrace, or ridicule, or induce an ill opinion of a person or organization, are libelous.

    Improper Decorum:   Posts which are profane, inciting, disrespectful or uncivil in tone, or maliciously worded. This also includes the venting of unsubstantiated opinions. Such messages do little to illuminate a given topic, and often have the opposite effect. Constructive criticism is acceptable (return to top).

    Advertising:   The purpose of WOODWEB Forums is to provide answers, not an advertising venue. Companies participating in a Forum discussion should provide specific answers to posted questions. WOODWEB suggests that businesses include an appropriately crafted signature in order to identify their company. A well meaning post that seems to be on-topic but contains a product reference may do your business more harm than good in the Forum environment. Forum users may perceive your references to specific products as unsolicited advertising (spam) and consciously avoid your web site or services. A well-crafted signature is an appropriate way to advertise your services that will not offend potential customers. Signatures should be limited to 4-6 lines, and may contain information that identifies the type of business you're in, your URL and email address (return to top).

    Repeated Forum Abuse: Forum participants who repeatedly fail to follow WOODWEB's Forum Guidelines may encounter difficulty when attempting to post messages.

    There are often situations when the original message asks for opinions: "What is the best widget for my type of shop?". To a certain extent, the person posting the message is responsible for including specific questions within the message. An open ended question (like the one above) invites responses that may read as sales pitches. WOODWEB suggests that companies responding to such a question provide detailed and substantive replies rather than responses that read as a one-sided product promotion. It has been WOODWEB's experience that substantive responses are held in higher regard by our readers (return to top).

    The staff of WOODWEB assume no responsibility for the accuracy, content, or outcome of any posting transmitted at WOODWEB's Message Boards. Participants should undertake the use of machinery, materials and methods discussed at WOODWEB's Message Boards after considerate evaluation, and at their own risk. WOODWEB reserves the right to delete any messages it deems inappropriate. (return to top)


  • Forum Posting Help
    Your Name The name you enter in this field will be the name that appears with your post or response (return to form).
    Your Website Personal or business website links must point to the author's website. Inappropriate links will be removed without notice, and at WOODWEB's sole discretion. WOODWEB reserves the right to delete any messages with links it deems inappropriate. (return to form)
    E-Mail Address Your e-mail address will not be publicly viewable. Forum participants will be able to contact you using a contact link (included with your post) that is substituted for your actual address. You must include a valid email address in this field. (return to form)
    Subject Subject may be edited for length and clarity. Subject lines should provide an indication of the content of your post. (return to form)
    Thread Related Link and Image Guidelines Thread Related Links posted at WOODWEB's Forums and Exchanges should point to locations that provide supporting information for the topic being discussed in the current message thread. The purpose of WOODWEB Forums is to provide answers, not to serve as an advertising venue. A Thread Related Link that directs visitors to an area with inappropriate content will be removed. WOODWEB reserves the right to delete any messages with links or images it deems inappropriate. (return to form)
    Thread Related File Uploads Thread Related Files posted at WOODWEB's Forums and Exchanges should provide supporting information for the topic being discussed in the current message thread. Video Files: acceptable video formats are: .MOV .AVI .WMV .MPEG .MPG .MP4 (Image Upload Tips)   If you encounter any difficulty when uploading video files, E-mail WOODWEB for assistance. The purpose of WOODWEB Forums is to provide answers, not to serve as an advertising venue. A Thread Related File that contains inappropriate content will be removed, and uploaded files that are not directly related to the message thread will be removed. WOODWEB reserves the right to delete any messages with links, files, or images it deems inappropriate. (return to form)